Store Policy

Welcome to Chill & Chic. We are committed to providing a comfortable and safe shopping experience for our customers. Therefore, we explain below our policies for purchasing, exchanging, returning, shipping, and privacy:

1. Shipping and Delivery Policy:

Orders are processed within 1–3 business days after payment confirmation.

Delivery is available within Egypt, and delivery time may vary depending on the location (usually between 2 and 7 business days).

The customer will be notified of shipping details and the tracking number once the order is dispatched.

2. Payment Policy:

We accept payments via bank transfer, electronic payment applications, and cash on delivery (in some regions).

All payments are secure, and we guarantee the protection of your financial data.

3. Privacy Policy:

We respect your privacy. Your data is used only to process your requests and provide the best possible service.

We do not share or sell your personal information to any third party.